Online Therapy in
Syracuse, NY
KLS Collective Therapy Group Therapist Team

Geralyn Valonzo
LCSW
Experienced in: Acceptance and Commitment Therapy, Person Centered Therapy, Supportive Therapy, Cognitive Behavioral Therapy (CBT), and Trauma Informed Therapy.

Matthew Louie
LMSW
Experienced in: Cognitive Behavioral Therapy (CBT), Dialectical Behavior Therapy (DBT), Person Centered Therapy, Acceptance and Commitment Therapy (ACT), Supportive Therapy, Solution Focused Therapy.

Liz Davis
LMSW
Experienced in: Cognitive Behavioral Therapy (CBT), Dialectical Behavior Therapy (DBT), CBT for Insomnia (CBT-I), Person Centered Therapy, Solution Focused Therapy, Somatic Therapy, Trauma Informed Care, Supportive Therapy, Sleep Therapy.

Marcy Ruland
LCSW
Experienced in: Cognitive Behavioral Therapy (CBT), Person Centered Therapy, Humanistic, Positive Psychology, Strengths-Based Therapy, Solution Focused Therapy, Dialectical Behavior Therapy (DBT), Acceptance and Commitment Therapy (ACT), Supportive Therapy, Culturally Sensitive, Motivational Interviewing.
Flexible, Transparent Pricing and Payment Options
Options include self-pay and coverage by participating insurances including:
Using evidence-based approaches to strengthen connection
Sometimes stress, worry, or emotional overwhelm shows up more at night or when things are quiet and there’s less distraction. In those moments, people often start noticing what’s been building up during the day, and therapy can be a space to look at what’s contributing to that and what might help make it feel a bit more manageable.
CBT (Cognitive Behavioral Therapy)
CBT looks at how thoughts, feelings, and behaviours are linked in everyday life. Over time, people often start to notice patterns in how they think or react, usually linked to past experiences or relationships. These patterns can shape how they see themselves and how they respond in different situations. In therapy, people often take a step back and look at what’s been showing up in day-to-day life and how it plays out.
DBT (Dialectical Behavior Therapy)
DBT is a type of therapy that helps people deal with strong emotions and challenges in relationships. It usually involves learning simple, practical skills like staying grounded in the moment, getting through stressful situations, managing emotional reactions, and communicating in a clearer way. Over time, these skills can make difficult situations feel a bit easier to handle.
ACT (Acceptance and Commitment Therapy)
ACT is a type of therapy that helps people keep moving toward what matters to them, even when difficult thoughts or feelings come up. Rather than trying to get rid of discomfort, it looks at noticing it, sitting with it, and choosing responses that line up with personal values. This can make it easier to stay focused on what matters while dealing with everyday challenges.
Sleep Therapy
Sleep therapy looks at things that can get in the way of sleeping well on a regular basis. This might include daily routines, habits, or thoughts that affect sleep. It often involves making small changes over time to help improve sleep and make rest feel more consistent.
Supportive Therapy
Supportive therapy gives people a space to talk about what they’re going through and how it’s affecting them day to day. It often involves working through emotions as they come up and looking at ways to handle stress or difficult situations with more support in the moment.
Who we treat.

Families

Individuals
Therapy For When You Feel Stuck, Overwhelmed, and Discouraged
Sometimes it doesn’t feel obvious why things feel heavy, but for a lot of people it connects back to older experiences or patterns that just keep showing up. They don’t always feel like “big events” anymore; more like reactions that happen before you’ve had time to think.
In therapy, people usually end up looking at those moments more closely, trying to notice what’s underneath them and how they play out day to day.

ADHD
Difficulties with focus, distractions, and emotional overwhelm.

Anxiety
Overthinking, self-doubt, worry, and fear.

Relationships
Communication challenges, families, parenting, and building trust.

Depression
Loss of direction, shame, feeling down, and lacking motivation.
Getting Started with a Licensed Remote Therapist in Syracuse, NY
1. Get in Touch
We welcome you to reach out when the time feels right for you. If there is a specific therapist you feel may be a strong fit for your circumstances, personality, or treatment preferences, please let us know.
(607) 414-2609[email protected]
ONLINE FORM
2. Schedule your first appointment
When you reach out, we will walk you through the next steps and provide the details necessary to begin your experience with KLS Collective Therapy Group Our staff will remain available to answer questions, address concerns, and support you from start to finish.
3. Still have questions?
For answers to frequently asked questions, we encourage you to explore our FAQs page If you still need assistance after reviewing the information available there, simply reach out to [email protected] and we will respond directly to help.
Frequently Asked Questions
What can I expect during my first session?
Your first therapy session is intended to provide a comfortable space to share your story, discuss current challenges, and talk about what has motivated you to seek support. We will take time to understand your goals and expectations so that treatment can be structured around what matters most to you. This conversation lays the foundation for future work together.
Do you accept insurance? What is the cost out-of-pocket?
Therapy fees depend on the type of service and how long the session is. We accept insurance from MVP, CDPHP, Aetna, and Fidelis, and our clinicians are part of those networks. For those paying out of pocket, there may be flexible payment options or sliding scale rates depending on eligibility.
Does insurance cover online therapy?
Online therapy might be covered by insurance, but it really depends on your specific plan. The easiest way to confirm is usually just checking directly with your provider. If you’re paying on your own, there may be sliding scale options available, depending on eligibility.
Do you offer in-person therapy in Syracuse, NY?
No, we only offer online therapy sessions. Appointments are held virtually, which allows clients in Syracuse to access care in a more flexible way while still receiving professional support.
How do I know if therapy is right for me?
Therapy can be helpful for people who want support, a place to talk things through, or help finding better ways to cope with day-to-day stress. If you’re thinking about starting but aren’t sure, a consultation is a simple way to talk about what’s going on and see if it feels like a good fit.
What is the cancellation policy for your mental health services?
To avoid scheduling disruptions, we request at least 24 hours’ notice for cancellations or appointment changes. Providing advance notice helps us manage availability and better serve all clients. Fees may apply to late cancellations and missed sessions.
Are sessions confidential?
Yes, confidentiality is a key part of how we work. What you share in sessions is kept private and protected, and it’s handled according to HIPAA rules along with the professional guidelines that apply to therapists.
How can mental health support fit into a busy schedule?
A lot of people find online therapy easier to fit into their routine because it doesn’t involve traveling to an office. It can make it simpler to keep up with support while managing work, family, and other day-to-day responsibilities.
How can therapy help to build better mental health?
Therapy often involves noticing the kinds of patterns that tend to repeat, getting a better understanding of emotions as they come up, and trying out different ways of dealing with difficult situations. Our online therapists can also use specialized therapy approaches based on your specific needs and goals.
What kinds of mental health conditions can online therapy help address?
Online counseling can be helpful when things like anxiety, depression, ADHD, grief, or relationship stress start feeling hard to manage, along with other emotional challenges people go through. At the beginning, sessions are usually more about talking things through and getting a clearer sense of what’s going on and what kind of support might actually be useful.
How does therapy support mental well-being over time?
Therapy is an ongoing process where people talk through challenges, look at how they’re thinking and reacting, and try out different ways of handling things. Over time, this can lead to a better understanding of oneself and small but steady changes in how day-to-day situations are managed.
Do you offer medication management as part of your service?
No. Our services are centered on psychotherapy, and we do not provide prescriptions or medication management as part of treatment.
What should I know about getting mental health care online?
Working with our providers online means you can attend sessions from a place that feels comfortable and private for you, whether that’s at home or somewhere else. We also look at how past relationships and experiences may still be affecting the way you connect with others now, and even how you relate to yourself. In sessions, this usually comes up through everyday patterns and situations, and we work through them at a pace that feels manageable.
