Online Therapy in
Rochester, NY
KLS Collective Therapy Group Therapist Team

Geralyn Valonzo
LCSW
Experienced in: Acceptance and Commitment Therapy, Person Centered Therapy, Supportive Therapy, Cognitive Behavioral Therapy (CBT), and Trauma Informed Therapy.

Matthew Louie
LMSW
Experienced in: Cognitive Behavioral Therapy (CBT), Dialectical Behavior Therapy (DBT), Person Centered Therapy, Acceptance and Commitment Therapy (ACT), Supportive Therapy, Solution Focused Therapy.

Liz Davis
LMSW
Experienced in: Cognitive Behavioral Therapy (CBT), Dialectical Behavior Therapy (DBT), CBT for Insomnia (CBT-I), Person Centered Therapy, Solution Focused Therapy, Somatic Therapy, Trauma Informed Care, Supportive Therapy, Sleep Therapy.

Marcy Ruland
LCSW
Experienced in: Cognitive Behavioral Therapy (CBT), Person Centered Therapy, Humanistic, Positive Psychology, Strengths-Based Therapy, Solution Focused Therapy, Dialectical Behavior Therapy (DBT), Acceptance and Commitment Therapy (ACT), Supportive Therapy, Culturally Sensitive, Motivational Interviewing.
Flexible, Transparent Pricing and Payment Options
Options include self-pay and coverage by participating insurances including:
Using evidence-based approaches to strengthen connection
In therapy, this often comes up in everyday ways. Stress and worries can feel louder at night or during quiet moments when there’s less distraction. People usually start noticing certain reactions or habits that repeat, and sessions are often about slowing those moments down, understanding what’s going on, and trying small changes that feel doable in daily life.
CBT (Cognitive Behavioral Therapy)
DBT (Dialectical Behavior Therapy)
ACT (Acceptance and Commitment Therapy)
Sleep Therapy
Supportive Therapy
Who we treat.

Families

Individuals
Therapy For When You Feel Stuck, Overwhelmed, and Discouraged

ADHD
Difficulties with focus, distractions, and emotional overwhelm.

Anxiety
Overthinking, self-doubt, worry, and fear.

Relationships
Communication challenges, families, parenting, and building trust.

Depression
Loss of direction, shame, feeling down, and lacking motivation.
Getting Started with a Licensed Remote Therapist in Rochester, NY
1. Get in Touch
Feel free to contact us whenever you are ready to begin. If you have a therapist in mind who you believe would be well suited to your goals, concerns, or preferred style of support, we would be happy to consider your request.
(607) 414-2609[email protected]
ONLINE FORM
2. Schedule your first appointment
After your initial inquiry, we will share everything you need to know about beginning services with KLS Collective Therapy Group From your first questions to the start of treatment, our team will be available to offer assistance and ongoing support throughout the process.
3. Still have questions?
Our FAQs page is a great place to start if you are looking for more information about our services and process. Should your question remain unanswered, feel free to email [email protected] and we will provide the guidance you need.
Frequently Asked Questions
What can I expect during my first session?
The initial session is focused on learning more about your background, current concerns, and the factors that brought you to therapy. It is also a chance to discuss what you would like to achieve through treatment and identify areas of growth or support. Together, we will begin developing an approach that reflects your personal goals and circumstances.
Do you accept insurance? What is the cost out-of-pocket?
The cost of therapy varies according to the type of service and session length selected. We are in network with MVP, CDPHP, Aetna, and Fidelis, allowing many clients to use their insurance benefits. For those who prefer self-pay options, we offer flexible payment solutions and reduced-fee arrangements for qualifying individuals.
Does insurance cover online therapy?
Virtual therapy is frequently covered under many insurance plans, though benefits differ from one policy to another. Because coverage details vary, we recommend contacting your insurance company to confirm eligibility and any associated costs. Sliding scale fees are also available for eligible clients who are not using insurance coverage.
Do you offer in-person therapy in Rochester, NY?
We currently provide therapy through online appointments only and do not offer face-to-face sessions. This virtual model allows clients across Rochester to access professional support from a location that feels convenient and comfortable for them.
How do I know if therapy is right for me?
Many people seek therapy for support with stress, anxiety, relationships, personal development, or difficult life circumstances. If you are unsure whether counseling would be helpful, a consultation can provide an opportunity to discuss your concerns and determine whether therapy aligns with your goals.
What is the cancellation policy for your mental health services?
We ask clients to notify us at least 24 hours before their scheduled appointment if they need to cancel or reschedule. This helps us manage our calendar and offer available times to others. Missed appointments or late cancellations may be subject to a fee.
Are sessions confidential?
Absolutely. Confidentiality is a core part of our practice. Therapy sessions are conducted under HIPAA-compliant guidelines, and we take appropriate measures to protect the privacy and security of your personal information.
How can mental health support fit into a busy schedule?
Online therapy allows individuals to access care from the comfort of their preferred location, eliminating travel time and reducing scheduling challenges. This flexibility often helps clients remain engaged in treatment while continuing to meet professional, academic, and personal obligations.
How can therapy help to build better mental health?
Working with a therapist can help you understand your emotional reactions a bit more clearly, notice patterns that tend to repeat, and build coping skills that are useful in everyday life. Depending on what you’re working on, our online therapists can also use specialized therapy approaches based on your specific needs and goals.
What kinds of mental health conditions can online therapy help address?
Online counseling can be helpful when things like depression, anxiety, ADHD, grief, or relationship stress start feeling hard to manage, along with other challenges people go through. The first session is usually just a chance to talk about what’s been happening and get a sense of what kind of support might make sense.
How does therapy support mental well-being over time?
With regular support, people often find it easier to work through difficult emotions, adjust during life changes, and handle stress in a way that feels more manageable day to day. Over time, it can also support a greater sense of confidence, more useful coping habits, and a more stable emotional balance in daily life.
Do you offer medication management as part of your service?
No. Medication services are not provided through our practice, and our clinicians do not prescribe or manage psychiatric medications.
What should I know about getting mental health care online?
Online therapy with our licensed providers lets you get support from home or another private space that fits your routine. We also pay attention to how early relationships and attachment can shape the way you connect with yourself and others now. In sessions, we look at emotional responses and patterns in relationships, and work through them in a way that supports steady change over time.
