KLS Collective Therapy Group

Frequently Asked Questions

What services do you offer?

KLS Collective Therapy Group provides a range of services, including individual therapy, couples therapy, and group sessions. Our approaches include Acceptance and Commitment Therapy (ACT), Compassion-Focused Therapy (CFT), and trauma-informed care.

Do you offer online sessions?

Yes, we offer convenient and secure online sessions to accommodate your schedule and ensure you receive support from the comfort of your home.

How do I book a session?

You can book a session with a clinician at KLS Therapy Group by calling us at (607) 414-2609, emailing us at [email protected], or completing this form.

What can I expect during my first session?

Your first session will be an opportunity for us to get to know each other. We’ll discuss your goals, concerns, and what you hope to achieve through therapy. This initial meeting helps us tailor our approach to best support you.

What are your rates and do you accept insurance?

Our rates vary depending on the type of service and duration of the session. KLS Collective Therapists are in network with MVP, CDPHP, Aetna, and Fidelis. Additionally, we also offer a sliding scale for clients in need. 

How do I know if therapy is right for me?

Therapy can benefit anyone looking to improve their mental health, cope with life’s challenges, or gain a deeper understanding of themselves. If you’re considering therapy, we encourage you to reach out for a consultation to see how we can help.  

What is your cancellation policy?

We require at least 24 hours’ notice for cancellations. Late cancellations or missed appointments may incur a fee. This policy helps us manage our schedule and accommodate other clients.

Are the sessions confidential?

Yes, all sessions with therapists at KLS Collective Group are confidential. We adhere to strict privacy and confidentiality guidelines in compliance with HIPAA regulations.

Can I request a specific therapist?

Absolutely! If you have a preference for a specific therapist at KLS Collective Therapy Group, please let us know when you book your appointment, and we will do our best to accommodate your request.

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